How We Work

When you’re moving every few years on PCS orders, finding a new bike shop can be a hassle. That’s why we’ve built our entire business around serving those in uniform and their families, wherever duty may take you. Think of us as your favorite neighborhood bike shop, just a click away. No matter where duty takes you, we’ll be along for the ride. And your military discount comes standard. Always. That goes for reservists, retirees, dependents and veterans too.

  • Know exactly what you’re looking for and just want to order it? Go for it and we’ll box it up and ship it out ASAP.
  • Not sure what you need or have something special in mind? Drop us a line here. We’ll help you find it or special order it for you!
  • Looking to buy a new bike and want to go over all the details? We’re here to help. Just drop us an email here or give us a call at 855-433-3600!

ASSEMBLY CONCERNS

Worried about assembling your new bike once it arrives? Don’t be. We do all the heavy lifting for you before it ships, fully building, adjusting, and testing your new ride. Then we mark everything and take apart only what we need to for shipping (usually handlebars, seatpost, wheels), and even ship all the tools you need for assembly with your new bike, along with instructions that actually make sense, getting you up and riding in no time. But what if after all that you’re still stumped? No worries, send us an email here or give us a call at 855-433-3600!

We’ll be happy to chat via Skype or FaceTime if that’s what it takes.


QUESTIONS

Buying a bike can be a daunting process, for the soon-to-be-minted new rider, or the seasoned shopper, and finding one online can add a whole new level of anxiety to the purchasing process. That’s why we focus on delivering great customer service backed by real humans who know their way around bikes and gear. If you have questions, ask away and we’ll get you answers.  You can email us here or give us a call at 855-433-3600!


WHO WE ARE

We’re a military family too and know there are plenty of challenges to face while serving – making new friends, getting to know the area, finding your new normal – but when you want to have fun on two wheels, it can get tough, especially in remote duty stations. Whether you’re an avid cyclist, fierce competitor, fitness buff, or somewhere in between, trust that we understand what drove you here, and we want to help you do something about it. We’re a company founded by a military family for military families, so we understand the challenges.


BOTTOM LINE

Your satisfaction matters to us, so we’ll go out of our way to make sure you enjoy your purchase and your exclusive military-only discounts.

 

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